I installed an app but it doesn’t show up on screen. What should I do?

Make sure your app is turned on.

Your app is likely not turned on. Check to make sure the app you’d like to use is turned on.

Refresh your display.

You can refresh your display by clicking the refresh button in the left sidebar or in the Galactic Camera application.

Restart Galactic.

If that doesn’t work, restart the Camera by selecting ‘Quit’ within the gear menu.

If you’re still having issues with an app, let us know!

Use the chat window or send an email to support@galactic.io with your issue.

Please include the name of the app you tried to use, your OS, and the video platform you tried to use the app on.